Refund policy

30-Day Return Policy

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unused and unworn
  • In its original packaging
  • With all original tags attached
  • Accompanied by proof of purchase

To initiate a return, please contact us through our Contact Us page.

Returns must be requested and approved before being sent back. Items sent without prior authorization will not be accepted.

Once your return is approved, we will provide instructions on how and where to send your package.

Damages and Issues

Please inspect your order upon delivery.

If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Returned items must still meet the standard return eligibility requirements listed above.

Refunds

We will notify you once we have received and inspected your return.

If your refund is approved:

  • The refund will be issued to your original payment method.
  • Processing typically takes up to 10 business days.
  • Please allow additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us through our website.