Shipping Policy

1. Order Processing Time

Most eligible orders are prepared for shipment within 1-2 business days of payment confirmation. Processing time is separate from transit/delivery time - see our Delivery Policy for estimated delivery time frames once an order ships.

Orders placed on weekends or holidays are processed on the next business day.

2. Shipping Charges

Any applicable shipping charge is calculated and displayed at checkout before you complete your order, based on your order and shipping destination. Shipping charges, if any, are non-refundable except where otherwise required by law or approved by 123AutoParts.

3. Shipping Methods

We work with third-party shipping carriers to deliver orders. The available shipping method(s) for your order are shown at checkout and may vary depending on the products ordered and your delivery address.

4. Order Confirmation and Tracking

You will receive an order confirmation once your order is placed. Once your order ships, tracking information (where available) can be checked using our Track Order page or through your account order history.

5. Shipping Address Accuracy

Please ensure your shipping address is complete and correct before submitting your order. 123AutoParts is not responsible for delays or non-delivery caused by an incomplete, incorrect, or outdated shipping address provided at checkout.

Contact Customer Support as soon as possible if you need to correct an address - we cannot guarantee a change once an order has shipped.

6. Multiple Shipments

Depending on product availability and warehouse location, your order may be shipped in more than one package. This does not result in additional shipping charges beyond what was shown at checkout, unless otherwise communicated.

7. Shipping Restrictions

Certain products, quantities, or destinations may have shipping restrictions due to carrier rules, product classification, or other applicable limitations. Any such restriction will be communicated during checkout where possible.

8. Delays Outside Our Control

Shipping estimates are not guarantees. 123AutoParts is not responsible for delays caused by circumstances outside our reasonable control, including but not limited to carrier delays, weather, customs processing, or other events beyond our control.

9. Questions

For questions about the shipping status of a specific order, please visit our Contact Us page and have your order number ready.